Terms of Service

Deskly provides software that enables businesses to configure and use AI-powered receptionist and scheduling functionality.

Depending on the features available to you, Deskly may allow you to:

Deskly does not provide medical, dental, veterinary, legal, financial, or other professional services.

You must be at least 18 years old and legally capable of entering into a binding agreement to use Deskly.

If you use Deskly on behalf of a business or organization, you represent that you have authority to bind that organization to these Terms.

You are responsible for:

You must notify Deskly if you believe your account has been accessed without authorization.

Deskly may provide users with a limited AI receptionist demonstration.

The demo may include:

Demo calls may be subject to time, usage, or other limitations.

Deskly may limit or discontinue demo functionality at any time.

Deskly uses artificial intelligence to provide portions of the Services.

You understand and agree that AI systems may:

You are responsible for reviewing and configuring your AI agent appropriately for your business.

You should not rely on Deskly's AI as a substitute for professional judgment.

You are responsible for information and instructions you provide to Deskly, including:

You are responsible for ensuring that the information provided to your AI agent is accurate and up to date.

You are responsible for your use of Deskly's telephone functionality.

This includes complying with applicable laws relating to:

Deskly does not guarantee that your particular use of the telephone functionality complies with applicable law.

You should obtain appropriate legal advice regarding your specific use case.

You may provide customer information to Deskly in connection with your use of the Services.

You retain ownership of information and content that you submit to Deskly ("Customer Data").

You grant Deskly a limited, non-exclusive right to process Customer Data solely as necessary to:

You are responsible for ensuring that you have the necessary rights and permissions to provide Customer Data to Deskly.

Unless Deskly has entered into a separate written agreement with you specifically permitting such processing, you agree not to use Deskly to process Protected Health Information ("PHI") subject to HIPAA.

Deskly does not provide medical advice or make medical decisions.

If you operate a healthcare, dental, veterinary, or other regulated business, you are responsible for determining whether your use of Deskly complies with applicable privacy and regulatory requirements.

You may not use Deskly to:

Deskly may integrate with or rely on third-party services, including telecommunications providers, AI providers, authentication providers, hosting providers, and other technology providers.

Third-party services may have their own terms and privacy policies.

Deskly is not responsible for the availability, performance, security, or functionality of third-party services.

We will use reasonable efforts to maintain the availability of the Services.

However, Deskly does not guarantee that the Services will:

Telephone networks, cloud infrastructure, AI providers, and other third-party systems may experience outages or failures outside of Deskly's control.

Certain Deskly features may require payment.

If you subscribe to a paid plan, you agree to pay the applicable fees described at the time of purchase.

Fees may include subscription fees or usage-based fees.

Unless otherwise stated or required by law, payments are non-refundable.

Deskly may suspend or terminate your access to the Services if:

You may stop using the Services at any time.

Deskly and its software, technology, interfaces, trademarks, logos, and other materials are owned by Deskly or its licensors.

Except for the limited rights expressly provided in these Terms, you receive no ownership rights in Deskly's technology.

You retain ownership of your Customer Data.

If you provide suggestions, ideas, or feedback regarding Deskly, you grant Deskly the right to use that feedback without compensation or restriction.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

DESKLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

DESKLY DOES NOT WARRANT THAT:

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DESKLY WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DESKLY'S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF:

(A) THE TOTAL AMOUNT YOU PAID TO DESKLY DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR

(B) $100.

You agree to defend, indemnify, and hold harmless Deskly and its officers, directors, employees, affiliates, and service providers from claims, damages, liabilities, and expenses arising from:

We may modify these Terms from time to time.

If we make material changes, we may provide notice through the Services or our website.

Your continued use of Deskly after the updated Terms become effective constitutes acceptance of the revised Terms.

These Terms will be governed by the laws applicable to Deskly's principal place of business, without regard to conflict-of-law principles, except where otherwise required by applicable law.

Questions regarding these Terms may be sent to:

Deskly AI

[email protected]

https://getdeskly.com/